The logs will be ready for them as soon as they get your reference ID. If you need to call in help from Microsoft Support, press "Send Logs to Microsoft" and open a ticket with the Microsoft Intune support team using the given reference ID. If the information from the Intune App Status page isn't enough, go back in the main page of the Console, and under "Collect Intune Diagnostics," tap "Get Started," then "Share Logs" to copy detailed Intune logs to an email in Outlook.Ĥ. For each installed Intune app, the console will show information about app management policies received from the Intune service.ģ. Tap "View Intune App Status" and then select any of the installed Intune apps in the picker at the top of the screen. Enter "about:intunehelp" in the navigation bar.Ģ. To access the Intune Diagnostic Console, open the newest version of Intune Managed Browser and then:ġ. With a tap of a button, it lets end users send logs for any MAM-enrolled app to you – their Admin - or to Microsoft Support as part of a helpdesk ticket, so you can quickly identify issues and troubleshoot MAM policy enforcement. The Intune Diagnostic Console streamlines log collection and submission. With the latest release of Intune Managed Browser (Version 1.2.8+), diagnosing issues with all Intune App Protection Policy enrolled apps (also known as MAM-enrolled apps) is easier than ever for you - the Intune Admin - and end users on iOS. First published on TechNet on Nov 10, 2017
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